Visiting properties of the area to oversee operations & understand scope of improvement & changes
Talking to vendors for procurement of materials like 3d glasses, f&b stock, projection material
Negotiating with vendors for obtaining the best prices for purchases
Talking to local government officers to liaise & build a good pr
Talking to vendors for evaluating outsourced manpower like housekeeping
Negotiating & finalising outsourced vendors for providing services
Tracking all amc contracts like air conditioning, dg set etc & ensuring all visits are happening at regular intervals
Taking round of the floor to observe overall property is neat & clean, branding is in place etc.
Checking all the auditoriums for cleanliness, seat alignment, carpet, sound & picture quality & overall movie experience
Checking the caf area for food availability, food display, quality & equipments
Visiting the box office to observe cce interaction with patrons & availability of ticket rolls, cash etc.
Making an action plan on the observations of floor visit & directing changes to get them implemented.
Talking to patrons & taking feedback of overall cinema experience.
Resolving escalated customer complaints & ensuring 100% customer satisfaction
Analysing reports to understand sale pattern of goods & wastages
Suggest changes in stock ordering to reduce wastages & menu changes to boost collections
To observe competitor performance data & analyse market trends
Make changes in the current set up (caf, box office, programming, branding)as per the market trend
Talking to the programming team to get the latest movie schedule & rate card
Discussing about the schedule post analysis & suggesting changes in the same as per the local area
Coordinating with the distributors, digital agencies for getting the print/ film content on time.
Tracking expenses & reconciling it with budget
Planning & directing to curb expenses in cases of budget over shoot
Pitching potential customers to boost bulk bookings
Attending staff issues & resolving grievances
Taking interviews of potential candidates
*Person with Cinema Industry Background are more preferable
Salary: INR 7,00,000 - 9,50,000 P.A
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Top Management
Role Category: Head/VP/GM-Operations